Customer Success Lead

Help agencies and in house teams get their first site live, then keep them happy.

About the role

You will look after the teams that build on the page builder, from their first page to their hundredth, and bring what you learn back to product.

What you will do

  • Guide new customers through their first site.
  • Answer questions about blocks, the Studio and deployment.
  • Turn common questions into guides and product improvements.

What you bring

  • Three or more years in customer success or support for a software product.
  • Enough technical depth to read a schema and a component.
  • Patience, and a habit of writing things down.

Benefits

Health cover, a yearly learning budget, equity for every employee and 25 days of paid time off.

All roles
Team
Support
Location
Remote, EU
Type
Full time
Salary
€50,000 to €65,000
Apply for this role

We reply to every application within a week.